Refund Policy

You may request a full refund for Discovery Sessions or the Transformation Program within 48 hours of purchase if no sessions have been delivered and no digital materials accessed.

Fees for sessions already delivered or for digital materials you've already accessed are non-refundable, regardless of completion or attendance.

For multi-session programs, any unused sessions may be eligible for a pro-rated refund if you cancel within seven (7) days of purchase and before any session has been attended. After this period, or after beginning the program, refunds are not available except in cases of duplicate or accidental charges.

You may cancel your Monthly Partnership at any time. Cancellations take effect at the end of your current billing cycle, and you will not be billed again. No refunds are issued for partial months, unused sessions, or missed appointments.

If you need to reschedule, please provide 24 hours' notice. Missed sessions without notice are considered delivered and non-refundable. Emergency exceptions are considered at Christina’s discretion.

If you notice a duplicate payment or an accidental charge, contact us immediately for review. Verified duplicate/accidental payments will be refunded in full.

To request a refund, please email contact@christinasemeraro.art with your program details and reason for the request. We respond to all refund queries within five (5) business days.

Approved refunds are processed through Stripe. The time it takes for funds to appear depends on your bank, but generally takes 5–10 business days after approval.

If you have an issue with your payment, please contact us before initiating a chargeback. We are happy to work with you to resolve any concerns directly.